Terms of Service
Welcome to ShineBrightCleaning. By accessing our website or engaging our services, you enter into a agreement based on trust, clarity, and mutual respect. These Terms of Service govern your use of our digital presence and the booking process, ensuring a seamless experience for Makati residents and businesses.
We believe in transparent relationships. These terms are designed to protect both you as the client and our dedicated teams. If you have questions about any section, our team is ready to clarify—just like the spaces we leave behind.
Quick Acceptance
Continued use of shinebrightcleaning.company implies agreement to these policies.
For legal inquiries: Contact Support
Usage & Access Rights
Website Conduct
Intellectual Property
All content on this site—including text, imagery, process diagrams, and the ShineBrightCleaning logo—is the property of ShineBrightCleaning. You may view and print pages for personal, non-commercial use only. Reproduction for commercial purposes requires written consent.
Third-Party Links
Our site may contain links to external resources or partners. We do not control these sites and are not responsible for their content or privacy practices. Use of these links is at your own risk.
Prohibited Use
You agree not to misuse our services. This includes unauthorized access to our booking systems, scraping data, or using our brand assets to mislead third parties. Violations may result in service refusal.
Service Area Accuracy
While we strive to keep our service area information (Makati, BGC, Ortigas, Pasig, Quezon City) accurate, availability is subject to change. Digital confirmation of a booking implies availability confirmation.
Scope of Responsibility
Damage Policy: In the rare event of damage to property during a cleaning session, ShineBrightCleaning maintains a comprehensive insurance policy. Incidents must be reported within 24 hours of service completion to initiate a claim.
Service Guarantees: Our "100% Satisfaction" promise means we will return to address specific concerns if notified within 48 hours. This does not cover general wear-and-tear or pre-existing damage.
Valuables: We recommend securing cash, jewelry, and personal documents. ShineBrightCleaning is not liable for missing items not reported prior to service.
What You Agree To
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Access to the property will be granted at the scheduled time.
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Water and electricity will be available on-site.
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Hazardous materials are disclosed prior to cleaning.
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Parking fees or building access charges are covered by the client.
Payments & Privacy
Transparency in how we handle your financial data and personal information is non-negotiable.
Payment Terms
For residential services, payment is due upon completion of the cleaning session. We accept cash, major credit cards, and bank transfers. For commercial contracts, invoices are issued monthly with a 15-day payment window.
Data Collection
We collect minimal data necessary to provide services: Name, Contact Information, and Property Details. We do not store payment information on our servers.
Read Privacy Policy
Cancellations
We require 24 hours' notice for cancellations or rescheduling. Late cancellations may incur a 50% service fee to compensate our teams for reserved time slots.
Ready to book a service?
Now that you understand our terms, let's get your space looking its best. Our team in Makati is ready to assist with residential deep cleans, office maintenance, or post-construction tidying.
Edades Tower, Rockwell Drive
Makati City, Philippines